Sick (fit) note for Work

If you’ve been off sick for more than 7 days

To request a sick note:

If you’ve been off sick for less than 7 days

  • You do not need a doctors’ sick note (‘fit note’).
  • You should fill in a ‘self-certification’ form yourself when you return to work.

Find out more about sick notes on the NHS website.

Get Test Results

Getting your test results

Once a doctor has reviewed your test results, you can access them:

  • in your NHS account (through the NHS website or NHS App)
  • by calling the surgery on 020 7228 0195 after 10.30am. Please note test results are confidential and will only be given to the patient, unless previously agreed with the patient’s consent.

Questions about your results

If you would like to discuss your test results in more detail, please fill in our online request form. We will book an appointment with the person who requested the tests wherever possible.

End of Life Care

We recognise that caring for someone as they approach the end of their life is incredibly important.

If you think that you or someone you care for is approaching the end of their life, please raise this with their usual doctor or another member of the practice team. You may also find that your doctor raises this with you first.

The whole practice team is often involved in caring for someone as they approach the end of their life, and we also work with a wide range of community teams including our local hospice, the Royal Trinity Hospice and community nursing teams.

Joint, Bone, Muscle and Tendon (musculoskeletal) Health

We have a team of First Contact Physiotherapists (FCPs) who assess, diagnose and manage musculoskeletal conditions.

You do not need to see a GP to make an appointment with an FCP. Request to book an appointment and explain that you have a problem with your joints, bones, muscles or tendons.

Your FCP will take a detailed history of your condition. They may also question some of your previous medical history to gain a better understanding of your symptoms, your general health and help rule other causes. They will then assess the area causing problems to aim to gain a detailed diagnosis, which will be explained to you.

You can read more about how FCPs work and what to expect below.

Dr Zuberi also regularly performs joint injections in her clinic. This is usually for painful, often arthritic joints. Please request an appointment for your condition to be assessed. The doctor, nurse or other healthcare professional you see can then discuss whether an injection would be beneficial and arrange this for you.

Our FCP service is provided via our Primary Care Network through St. George’s University Hospitals.

First Contact Physiotherapists:

What is First Contact Physiotherapy?

First Contact Physiotherapists (FCP) are experienced musculoskeletal (MSK) physiotherapists, with expertise in assessing, diagnosing, and managing MSK conditions.

How to access an FCP appointment?

You do not need to see a GP to get an appointment with an FCP. Contact your practice to request an appointment and explain that you have an MSK problem (joint, bone, muscle, tendon), and they can book you directly with one of the FCP team. You can also ask your GP, or any other practitioner at Lavender Hill Group Practice, to do this if you have an appointment with them about something else. There is no referral form required. This service is available to patients aged 16 years and older.

What do expect during your FCP appointment?

Your FCP will take a detailed history of your condition, they may also question some of your past medical history to gain a better understanding of your symptoms, your general health and help rule other pathologies. They will then assess the joints causing problems to aim to gain a detailed diagnosis, which will be explained to you.

The FCP will work with you to come up with a plan, generally this is some rehabilitation exercises and advice on management of your condition. The FCP service is not a physiotherapy treatment service, but your FCP will always make you aware to return if your condition is not getting better.

We may use the GetUBetter self-management app, for exercise progression. If you wanted to trial this before seeing an FCP you can gain access here;

Register for GetUBetter: www.app.getubetter.com/request-access

If your FCP feels you need ongoing physiotherapy treatment, they will refer to the local St. George’s or AQP service.

If your FCP feels that you need further investigations or referral, they are able to refer you for X-rays, scans, or to hospital- based services, or to the local joint injection service.

The FCP’s work closely with the GP’s, and often liaise about conditions and work together if this is required for the management of your condition (e.g. prescriptions.)

For more information about what do expect during your FCP appointment- please watch the below video:

Social Prescribing

Social prescribing is a service that enables staff in primary care to support their patient’s wellbeing through non-medical “prescriptions”. As link workers they will spend time with each patient, to focus on listening to them, understanding what’s important to them at the moment and explore together what could help support them with the issues they are facing.

Examples of reasons for referral are:

  • Mental health issues.
  • Managing long term conditions.
  • Weight management.
  • Social needs, and more.

Link workers adopt a holistic approach and most often the conversation does not remain on one issue. I think it’s powerful for patients to be able to voice their concerns and hear them said out loud, it enables thought processes and can help boost the confidence needed to be able to tackle things one step at a time.

This service is provided via our Primary Care Network through Enable.

Health and Wellbeing Coaching

What is Health and Wellbeing Coaching?

Health and Wellbeing Coaching is a service that empowers you to take control of your health and wellbeing. It supports people to change behaviours and lead healthier lifestyles.

Who is Health and Wellbeing Coaching for?

Health and wellbeing coaching is here to support people to make lifestyle changes. You may benefit from seeing a health and wellbeing coach if you:

  • Would like to make changes in areas such as diet, physical activity, exercise, sleep or stress
  • Would like support with a long-term health condition, whether that be new or existing

What will the sessions involve?

Your health and wellbeing coach will offer up to 6 sessions which can take place in your GP practice or over the phone. Your coach will work with you to understand what your health and wellbeing goals are and together you can decide which areas you would like to discuss.

Over the course of the sessions with your coach you will explore why you would like to change your behaviours. You will discuss what matters to you most and discover how you would like to achieve your goals based on your lifestyle and values.

Counselling and Mental Health Support

Mental health is incredibly important. If you have any concerns about your mental health or someone else’s mental health, the MIND website and the NHS: Mental health offer lots of useful information.

If this does not answer your concern or you feel that it would be an appropriate next step, please book an appointment with one of our doctors.

If it is an urgent issue, you can request an urgent appointment when we are open. Alternatively, call 111 if we are shut. We are not able to respond as quickly as emergency services, and so if you are concerned that it is an emergency, call 999.

Our doctors, nurses or other healthcare professionals are trained to support people with mental health issues. We work closely with services from charities, Talk Wandsworth and our local specialist mental health teams to support our patients. We also have a member of Wandsworth Community Drug and Alcohol Service who attends the practice weekly to support any of our patients who would like help with regard to their use of alcohol or recreational drugs.

Long Term Condition Reviews

If you have had an invite to book in for your annual review appointments, please call the surgery or come to the practice to arrange these. When you do so, please let the member of staff you are speaking with know that this is the reason you are calling or have come in.

This will allow us to make sure the right appointments are booked for you and hopefully save you having to come back more than is needed.

You will be invited for annual review appointments if you have one or more of the following conditions:

  • Asthma
  • Atrial Fibrillation
  • Bipolar Disorder
  • Chronic Obstructive Airways Disease (COPD)
  • Dementia
  • Diabetes
  • Heart Failure
  • Hypertension (High Blood Pressure)
  • Ischaemic Heart Disease
  • Learning Disability
  • Previous stroke or mini-stroke (also known as a transient ischaemic attack, TIA)
  • Psychotic illness
  • Rheumatoid Arthritis
  • Schizophrenia

We will usually invite you for a review around the month of your birthday. Please do contact the practice if you would like to be invited at another time of the year. We are aware that we are a bit out of schedule following COVID, so please bear with us as we try to catch up even if that means your review comes a little earlier or later than expected this year.

Some people will need an initial appointment with one of Health Care Assistants or Nurses, for example to take blood tests or check your weight. You will then be booked in for a review appointment at least 1 week later with one of our team to go through these results and discuss how you are getting on. If you do not need any initial monitoring checks, you will be booked directly in with one of our team to discuss your chronic condition.

If you have asthma or COPD we may send you a questionnaire via SMS or email for you to complete prior to your appointment.

If you have other medical issues that you wish to discuss that are not related to your long term health conditions, it may be best to book a further follow up appointment as the review appointment is set up to review your long term health conditions.

Pregnancy, Pregnancy Loss, Care After Giving Birth

The times when you are trying to become pregnant, have lost a pregnancy, are pregnant or have recently given birth are incredibly important and can be overwhelming or and very difficult. We want to support people in these times, please do contact us if you have any particular concerns.

Trying to Conceive

https://www.nhs.uk/pregnancy/trying-for-a-baby/trying-to-get-pregnant/ has up to date information about trying to conceive and when to contact us at the practice.


Care During Pregnancy

https://www.nhs.uk/pregnancy/finding-out/ has up to date information regarding what important information when you first find out that you are pregnant and what you should do.

Information about the care you can expect to receive during pregnancy can be found at https://www.nhs.uk/pregnancy/your-pregnancy-care/your-antenatal-care/. The best way to book your pregnancy care appointments is directly with the hospital where you would like your midwives to be based.

Our nearest hospitals are:

  • St George’s Hospital, Blackshaw Rd, London SW17 0QT

Refer yourself at: https://www.stgeorges.nhs.uk/pregnancy-referral-form/

  • Chelsea and Westminster Hospital, 369 Fulham Rd, London SW10 9NH.

Refer yourself at: https://www.chelwest.nhs.uk/services/maternity/self-refer-online/maternity-self-referral

  • Guy’s and St Thomas’ NHS Foundation Trust.

St Thomas’ Hospital, Westminster Bridge Rd, London SE1 7EH

Great Maze Pond, London SE1 9RT

Refer yourself at: https://www.guysandstthomas.nhs.uk/our-services/maternity-care-during-pregnancy/antenatal-appointments

Most of your care will be given by the midwife teams at the hospitals.


Pregnancy Loss, Miscarriage and Stillbirth

Pregnancy loss is sadly very common and is never easy. People will often feel sad, and potentially shocked, guilty or angry. It is common to feel tired, lose appetite and have trouble sleeping. We want to support you, please do contact us to book an appointment to access support through our Practice.

Pregnancy during the first 23 weeks of pregnancy is called a miscarriage. You can find more information about this at https://www.nhs.uk/conditions/miscarriage/.

The Miscarriage Association is the largest UK charity supporting people who have experienced miscarriage. Their website has lots of useful information and advice and tells you how to access the support they offer. https://www.miscarriageassociation.org.uk/

Pregnancy loss after 23 weeks of pregnancy is called stillbirth. You can find more information about this at https://www.nhs.uk/conditions/stillbirth/.

Sands is the largest UK charity supporting people affected by stillbirth or the death of a baby. Their website has lots of information and tells you how to access the support they offer. https://www.sands.org.uk/.


Care After Giving Birth

You will be supported by midwives and health visitors after birth.

There is also lots of good information:

In addition, we carry out the following checks:

https://www.nhs.uk/conditions/baby/babys-development/height-weight-and-reviews/baby-reviews

https://www.nhs.uk/vaccinations

Child and Teen Health

The health of our children and young people is extremely important. If you ever have any concerns about your child’s health, the NHS: Children’s Health contains lots of helpful information. If you are unable to find the answer to your questions or concerns, then please request to book an appointment to discuss this with one of our doctors, nurses or other healthcare professionals.

We are also part of the Battersea Youth Clinic. The aim of the clinic is to offer a safe space for the young people of Battersea to access healthcare services and other local support. Whether it be advice on mental health, contraception, medicines, a sports injury or something more serious. We know having an appointment with a GP can be daunting and we want to help with this. A youth link worker will be part of the service, to support you through the process. Please fill out an online medical query form to refer yourself or a young person to this service.

We also work together with midwives, health visitors, social workers, school nurses and many others to proactively look after your child as they grow up. In the UK, regular health checks to monitor things such as weight and height are carried out by health visitors and school nurses.

At the surgery, we also carry out the 6-8 week newborn check and childhood immunisations.

6-8 Week Health Check

Your baby will be invited for a thorough physical examination. Your baby’s eyes, heart, hips and for boys testicles will be checked. They’ll also have their weight, length and head circumference measured.

They’ll also ask you how you’ve been feeling emotionally and physically since the birth of your baby.

Childhood Vaccination

Your baby will be offered the recommended childhood vaccinations to protect them against many serious and diseases.

You can find more information about the vaccinations at NHS Vaccinations.

If you have any questions about vaccinations that are not answered by the NHS page, then please do book a consultation with one of our nurses or doctors.